Privacy Policy

 

Privacy Policy – Pawesome Prints

At Pawesome Prints, we take your privacy seriously. We only collect the information necessary to improve our services and handle your data with the utmost care. We never share your personal data with third parties for commercial purposes.

This privacy policy applies to the use of our website and services. The latest update of this policy was on 18/10/2024. In this document, you will find information about what data we collect, how we use it, and with whom it may be shared. We also explain how we protect your data and what rights you have regarding your personal information.

If you have any questions, our privacy contact person is ready to assist you.

Data Processing

Below you can find how we process your data, where it is stored, how it is secured, and who has access to it.

E-commerce Software

We use WordPress to manage our online store. Your personal data is shared with WordPress only to support our services. WordPress takes appropriate security measures, including SSL encryption, to protect your data. Your data may be processed in the United States, but WordPress complies with applicable EU-US data protection frameworks.

Web Hosting

Our website and email services are hosted by mijndomein.nl. Your data is stored securely, and mijndomein.nl does not use your data for its own purposes.

Email and Newsletters

We use Klaviyo to manage our email communication and newsletters. Your email address is used solely for communication purposes. Klaviyo securely stores your data in accordance with legal standards.

Payment Processing

For payment processing, we use Mollie and Klarna. These providers process your personal data, such as your name, address, and payment details. Both parties protect your data in accordance with applicable legal requirements and only share it where necessary to complete the transaction.

Reviews

We collect customer reviews through Trustpilot. When you leave a review, your name and email address may be linked to your order and shared with Trustpilot. Trustpilot ensures appropriate protection of your data.

Logistics

PostNL handles the delivery of your order. For this purpose, we share your name, address, and city. PostNL uses this information solely to deliver your package.

Your Rights

You have the right to access, correct, or delete your personal data at any time. You can submit a request to us, and we will respond within 30 days.

Cookies

We use Google Analytics to analyze website usage. Google may use this information for advertising purposes. For more details, please refer to our cookie policy.

Changes to This Policy

We reserve the right to amend this privacy policy. Please visit this page regularly to review the most recent version. In the case of significant changes, we will notify you by email.

Contact Details

Pawesome Prints
Hooidonk 6
3823 AL, Amersfoort
The Netherlands

Email: info@pawesomeprints.nl

Delivery Times

Preview design: within 2–3 business days

Our designers begin working on your portrait immediately after you place your order. Within 2–3 business days, you will receive a digital preview by email. Please review it carefully and either approve it or request adjustments.

Production and shipping: within 3–7 business days after approval

Once you approve the design, we start production. This takes an average of 3–4 business days. As soon as your order is ready, it will be carefully packaged and shipped.

Delivery time

Europe: 5-7 business days

The rest of the world: 7–14 business days

Please note:

Additional design changes may extend the delivery time.

Delivery times may vary depending on the country and carrier.

Do you have questions about delivery times to your country? Feel free to contact us at info@pawesomeprints.nl